Challenges

1

Level of Complexity

Enormous amount of work to be achieved each day, unknown unknowns and unexpected events/situations that generate unplanned work and threaten budget/schedule targets and safety.

2

Scheduling

Masses of moving parts, thousands of people, multiple tools and constant change, directly affecting scheduling and changing the critical path of the STO.

3

Safety

Has to come first, despite unfamiliarity of tasks and induced hazards, the presence of contractors, constantly changing situations and the conflict between achieving optimal results under the pressure of time constraints.

4

Scope

Need to control, manage and freeze – particularly in relation to scope creep and constant changes requiring additional, unplanned work – in order to meet timetables and budget.

5

Knowledge/Experience

Most employees are experienced in normal operations and maintenance, but not STO specialists or sufficiently skilled in the management of third-party contractors who are often insufficiently familiar with the facility and lack the big picture.

6

The Human Factor

Constant stress and pressure of 12-hour days for an extended period of time, lack of communication, inaccurate decision-making, human error and insufficient/incorrect reporting.

Solution

The Mobideo Platform offers a paradigm shift in the execution of STOs by digitalizing workflows, forms and checklists and delivering notifications, alerts, reports, digital wallcharts and KPI dashboards. Integrating with existing systems of record such as schedule and EAM/APM/CMMS solutions, it rapidly digitalizes unique know-how and content captured in operational documentation (such as manuals, SOPs and checklists) and then integrates it in existing planned and scheduled activities as actionable tasks and digitalized checklists that can be dispatched to workers and teams in real-time. This digitalization delivers three important solutions:

Connected Workers

The Mobideo App enables workers to access all the information they need to perform their work at the point-of-service, using any mobile device. Guiding them through the work process with digital checklists – that tell them what to do, how to do it, and how to do it safely – it reduces the likelihood of human error, validates that work is performed by-the-book and enables online communication with managers and peers.

Connected Managers

The Mobideo Control Center connects managers at all levels, giving them real-time visibility and insights into all work activities. Constantly monitoring and comparing activities to the KPIs defined for the STO, providing alerts to deviations from plans and schedules and identifying critical risks, it empowers managers with the situational awareness they need for better decision-making and resource allocation.

Process Optimization

The Mobideo Optimizer captures all data from the Mobideo App and the Mobideo Control Center, generating a rich data set that is available for immediate BI analysis and for use in real-time digital wallcharts. This valuable data serves a range of purposes – such as KPI measurement and analysis, evaluation of how tasks are actually being executed and identification of trends and work patterns – that drive continuous process improvement and strengthen operational excellence.

Benefits

A move from reactive to proactive work culture

Ability to anticipate and resolve issues before they have an impact, and the provision of KPIs to support informed decision-making and shorten shift handover meetings.

Improved safety and more reliable results

Specific digital safety checklists adapted to each task, worker, role and skillset, reducing the likelihood of possibly dangerous safety shortcuts and increasing the reliability of results.

Accountability and traceability

Always know who did what, and when.

Real-time visibility and management of work, better decision-making

Replacement of manual, static, hard-to-maintain, paper-based wall charts with interactive dashboards and digital wallcharts displaying real-time event status to all stakeholders in any location and facilitating better decision-making based on accurate real-time data.

Immediate, real-time schedule updating

Replacement of painstaking and time-consuming manual scheduling with automated schedule updating, enabling better management of evolving timetables.

Less time wasted on handovers and coordination

Real-time views of actual task execution and immediate understanding of the relevance to dependent tasks facilitate better coordination of manpower/tools and remote handovers, significantly increasing efficiency and reducing workforce downtime.

Automatic compilation of field data into final reports

Automatic generation of reports in real-time, eliminating the need to manually create them after work is completed.

Immediate response and resolution of issues/delays based on real-time information

Early, real-time awareness and identification of issues and delays allows for improved mitigation, as well as driving continuous improvement during the event and supporting improvement in future events.

Streamlined flow of real-time information from discovery to change management

Automated review and approval processes deliver a frictionless experience with all the necessary digital tools – including images and accurate measurements when anything occurs – eliminating the need for the onsite presence of all stakeholders.

Better resource utilization, efficiency and productivity

Workers can quickly assign themselves appropriate tasks while supervisors can see and allocate available tasks – real-time management based on open lines of communication that can eliminate the time wasted when waiting for instructions or searching for resolutions to problems.

Real-time traceability of tools, rental sign-offs and teams

Reduces the non-utilization of often expensive tools by ensuring immediate awareness of availability for re-assignment, as well as better utilization of NDE teams and tools.

Improved future event planning

Capture and tracking of actual task execution times enables the creation of baselines/benchmarks – rather than estimations – required to perform specific types of tasks for use when planning a future event.