FAQs

General

The Mobideo Platform and MobideoSTO are licensed on a subscription basis. There are several licensing models designed to meet specific business needs, from project-specific to unlimited usage licenses. Contact us to discuss the details of your requirements.

Yes, the Mobideo Platform and MobideoSTO require internet connectivity. However, if connectivity is lost, work performed offline will be synchronized as soon as connectivity is reestablished.

Mobideo provides onsite support personnel during the implementation phase of each project in order to ensure seamless and optimal user training and adoption. On completion of implementation, support services are available 24/7.

Yes, the Mobideo Platform and MobideoSTO are secure. They are cloud-based solutions that leverage a Virtual Private Cloud Environment supported by Amazon Web Service (AWS). All customer data is stored in AWS S3 secure storage using strong encryption (FIPS compliant).

The Mobideo Platform has been designed to serve the most demanding field workforce requirements and has proven to be a scalable and robust solution in the most dynamic environments. It is used in a range of industries worldwide, from oil and gas and chemicals to power, aviation and life sciences.

MobideoSTO

MobideoSTO is the first holistic Digital STO Operating System to directly address the dynamic and complex nature of Shutdowns, Turnarounds, and Outages (STOs) and improve management of the key factors that determine STO success – scope, cost, schedule, quality, and EHS.

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STOs are not like traditional projects. They need tools suited to high-VUCA (Volatile, Uncertain, Complex & Ambiguous) environments.

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Control of evolving changes in scope and schedule; compliance to quality and EHS demands despite time constraints; and on-time completion within the planned budget.

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A unique combination of innovative technologies, extensive STO experience and best practices; integration with existing systems of record; and support of the unique challenges related to visibility, communication, change and collaboration.

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The MobideoSTO Operating System is based on delivering a high-VUCA management environment; AI and automation-driven best practice; and improved STO readiness, predictability and learning.

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MobideoSTO addresses the whole STO lifecycle – from STO preparation, through STO execution to STO debrief – and integrates AI/machine learning and BI/analytics throughout.

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Implementation

A standard Proof of Value (POV) platform can be up and running in as little as 6 weeks.

Once a use case has been identified, a Customer Success Manager is assigned to work with your team. An initial workshop with key stakeholders enables us to define your project requirements, set trackable project goals and finalize deliverables.

Once agreement has been reached on the requirements, the Mobideo Team begins configuring your solution using an agile implementation methodology. Quick and continuous reviews throughout the configuration phase ensure the delivery of the optimal solution that best addresses your requirements.

Implementation of the Mobideo Platform is a simple and user-friendly process requiring minimal involvement from your IT department.

Implementation of the Mobideo Platform includes a 2-day workshop with your team, followed by three short solution reviews.

We train 2-3 managers in the use of the Mobideo Control Center in a 2-day training course for an in-depth understanding of our solution, and 2-3 super-users (usually IT personnel and content authors) in a 4-day course on the use of Mobideo Studio. Since the solution is very intuitive and user-friendly, workers using the Mobideo App to perform their work generally require up to 2 hours of training.

It depends on the use case. Typically, users of the Mobideo App are technicians, workers in the field, inspectors and even QA/QC supervisors.

Turnaround management teams, particularly planners, schedulers, managers, inspectors and decision makers.

Technical Issues

The Mobideo Platform includes robust connectors to both P6 and SAP. Depending on the use case and the level of involvement of planners and schedulers, Mobideo will deploy the solution that best fits your needs. This can range from frictionless integration via APIs to formatted templates that allow stakeholder reviews prior to data being pushed to the system of record.

The Mobideo App runs a native application on iOS, Android and Windows mobile devices, as well as providing internet access via any web browser.

All collected data belongs to the customer and is hosted on a private secured cloud, eliminating the risk of being seen or accessed by another company. Mobideo implements a security infrastructure similar to that used by the U.S. Federal Government to protect customer’s data.

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The Mobideo Platform includes a patented elastic data model which makes it suitable and customizable for all industrial, field-centric use cases. It contains several configuration and management tools that allow customers to deploy solutions using their own resources.

IIoT

To date, the focus of the IIoT revolution has been machine-centric, leaving workforces to continue in the analog world. The Mobideo Platform directly addresses this missing link by connecting workforces to the data and processes they need to be more effective.

Using the Mobideo Platform to combine operational information direct from source equipment with a connected workforce, companies can optimize the interactions between people, machines and processes, unleashing the true power of the Industrial IoT.

If you have machines producing interpretable data regardless of source or type, the Mobideo Platform can integrate with your existing systems of record in order to digitalize, generate and assign field execution tasks in real-time. This allows connected workers to act and make repairs quicker and more effectively.

By connecting people and machines, the Mobideo Platform enables industrial companies to replace their outdated and resource-intensive “break-fix” operation models with more efficient “exception-based surveillance” models. This ensures that issues are identified sooner and resolved quicker, driving improved levels of operational excellence and increasing profitability.

Digitalization

Mobideo is digitalizing work execution processes across a wide range of asset-intensive industries, including oil and gas, aviation, chemicals, power, construction, and life-sciences.

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Digitizing is the process of converting data into digital form, such as turning printed documents into PDF files. Digitalizing is taking that digitized information and making it work intelligently to optimize business processes. Mobideo leverages mobile, cloud, IoT, big data and analytics technologies to connect people, data and machines and optimize industrial services.

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Digital transformation is the integration of digitized data and digitalized applications. This is what the Mobideo Platform does, transforming the way companies operate by digitalizing all core processes to fast-track innovation and achieve operational efficiency. Use cases can vary across asset-intensive industries. When the Mobideo Platform is implemented in the oil and gas industry, for example, the use cases specific to digital transformation include remote monitoring, work process automation and performance forecasting.

Learn more about what MobideoSTO can do for your Turnaround.

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