Offsite Vendor Surveillance

Offsite Vendor Surveillance

Challenges

1

Efficiency

Visibility and control for efficient management and determination of dependencies.

2

Compliance

Are vendors/contractors performing work according to established procedures and quality/safety guidelines?

3

Scheduling

Are vendors/contractors executing work according to schedule?

4

Approval

Onsite approval of successful completion of milestones and receipt of accurate data in real-time.

5

Safety

Unfamiliarity of tasks and induced hazards, constantly changing schedules and achieving optimal results under the pressure of time constraints.

6

Scope

Control and management of changes requiring additional, unplanned work.

7

Knowledge/Experience

Lack of experience in offsite vendor surveillance and the management of contractors who are often insufficiently familiar with the facility/big picture.

8

Visibility

Surveillance and receipt of real-time project status data from vendors/contractors.

9

The Human Factor

Lack of communication, inaccurate decision-making, human error and insufficient/incorrect reporting.

10

Level of Complexity

Unknowns and unexpected events/situations that generate unplanned work and threaten budget/schedule targets and safety.

Solution

The Mobideo Platform offers a paradigm shift in the execution of offsite vendor surveillance by digitalizing workflows, forms and checklists and delivering notifications, alerts and reports in real time. Integrating with existing systems of record such as schedule and EAM/APM/CMMS solutions, it rapidly digitalizes unique know-how and content captured in operational documentation (such as manuals, SOPs and checklists) and then integrates it in existing planned and scheduled activities as actionable tasks and digitalized checklists that can be dispatched to offsite vendor workers and teams in real-time. This digitalization delivers three important solutions:

Connected Workers

The Mobideo App enables vendor workers to use any mobile device to access all the information they need to perform their work. Guiding them through the work process with digital checklists – that tell them what to do, how to do it, and how to do it safely – it reduces the likelihood of human error, validates that work is performed by-the-book and enables online communication with managers and peers.

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Connected Manager

The Mobideo Control Center connects managers at all levels, giving them real-time data, visibility and insights into all work activities performed by vendors and contractors. Constantly monitoring and comparing activities to the defined KPIs, providing alerts to deviations from plans and schedules and identifying critical risks, it empowers managers with the situational awareness they need for better decision-making and resource allocation.

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Process Optimization

The Mobideo Optimizer captures all data from the Mobideo App and the Mobideo Control Center, generating a rich data set that is available for immediate BI analysis and for use in real-time digital wallcharts. This valuable data serves a range of purposes – such as KPI measurement and analysis, evaluation of how offsite vendor tasks are actually being executed and identification of trends and work patterns – that drive continuous process improvement, strengthen operational excellence and ensure compliance with schedules.

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Benefits

Better vendor/contractor surveillance, accountability and traceability

Planned and scheduled activities are turned into tasks that can be tracked in real-time – as vendors work on them – ensuring optimal surveillance and visibility of offsite project status, irrespective of the location of the work; time, user and GPS timestamps ensure awareness of who did what, when, and on what equipment.

Ability to anticipate and resolve issues before they have an impact, and the provision of KPIs to support informed decision-making.

Specific digital safety checklists – adapted to each offsite vendor task, worker, role and skillset – reduce the likelihood of possibly dangerous safety shortcuts, increase the reliability of results and enable the selection of additional offsite vendors.

Replacement of the stress of constant phone calls and possibly unreliable/inaccurate verbal/paper-based status updates with interactive dashboards and digital wallcharts displaying real-time project status to all stakeholders in any location and facilitating better decision-making based on accurate real-time data.

Replacement of painstaking and time-consuming manual scheduling with automated schedule updating, enabling better management of evolving timetables.

Real-time views of actual task execution and immediate understanding of the relevance to dependent tasks facilitate better coordination of manpower/tools and remote handovers, significantly increasing efficiency and reducing workforce downtime.

Automatic creation of reports in real-time, eliminating the need to manually create reports after work is completed.

Early, real-time awareness and identification of issues and delays allows for improved mitigation, as well as driving continuous improvement during the offsite project and supporting improvement in future projects.

Automated review and approval processes deliver a frictionless experience with all the necessary digital tools – including images and accurate measurements when anything occurs – eliminating the need for onsite presence of all stakeholders.

The capture and tracking of actual task execution times enables the creation of baselines/benchmarks – rather than estimations – required to perform specific types of tasks for use when planning a future offsite project.

Learn more about what MobideoSTO can do for your Turnaround.

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